New Trouble Ticket
SS
Stephanie Sullivan
CM Manager
Create Ticket
Log a trouble ticket against a railroad-specific asset (e.g., WIU, OBC, I-ETMS Radio).
Ticket Overview
Asset & Classification
Admin-managed categories (railroad-specific).
Tickets can be created with or without a linked asset.
Logs, photos, PDFs, screenshots.
Links
Reporting Tags (Optional)
These help drive simple reporting like β€œDefective Onboard Computers in the last 90 days”.